** Please be advised that this position does not offer UK Visa sponsorship. Applicants must have the legal right to work in the UK at the time of application **

This position has a “genuine occupational requirement” covered under the Sex Discrimination Act 1975, and we can only accept male applicants for this position.

Vacancy Job Title; Case Manager (Part Delivery)

Vacancy Location: Covering Northumberland, Tyne & Wear areas, with hybrid working and session work included.

Salary / Rate of Pay; FTE £27,000

Contract type; Full Time 40 hours, Permanent

Shift pattern(s) available; The typical working pattern is Monday to Friday, 9 am to 5 pm, with a hybrid approach—office days are Tuesday and Thursday for case management and administrative tasks. However, flexibility is essential, as session delivery will be required based on service needs and your caseload which may be outside of the typical working pattern.

Essential Criteria:

• A degree in Psychology, Occupational Therapy, Nursing, NVQ Level 3 in Health and Social Care or related field or, demonstrable work experience with vulnerable adults is essential for this position.
• Experience in providing support to individuals with Brain Injuries, following Rehabilitation care plans and showcasing an understanding of their unique needs and challenges.
• Proficiency in performing personal care tasks, ensuring the well-being and comfort of the individual under your care.
• A naturally positive attitude that fosters a supportive and uplifting environment for those you work with.
• Proven ability to inspire and motivate the individual you support, empowering them to pursue their goals and aspirations with determination and enthusiasm.
• Full UK driving licence and access to a vehicle.

Who we’re looking for; This is the perfect role for someone who would like to expand their ABI and Rehabilitation experience whilst gaining or expanding their current management experience. We are looking for a highly resilient Case Manager who can navigate complex situations with confidence and professionalism. You will have the ability to manage conflict effectively, approaching challenges with a solution-focused mindset. Your strong communication skills will enable you to address difficult conversations positively, ensuring that all parties feel heard and valued while upholding the best outcomes for service users. If you are a senior support worker or team lead this could be the perfect career development for you.

Support Provision

• Your working hours will be a combination of delivering support in the home of the people we support, and office-based work.
•  To deliver high quality, safe and person-centred support.
• To be part of a contingency plan covering absences and holiday cover on the package you manage.
• To safeguard, the person we support at all times and always act in their best interests.
• To develop a rapport and professional supportive relationship with the person we support and their next of kin.

• To identify achievable support and rehabilitation goals with the person we support.

• Manage and lead Support Workers to follow and implement care plans.

• To agree a set rota of support sessions with Commissioners, People we support and Support Workers, ensuring that funded support hours are delivered and not exceeded.

• To ensure the Service Manager and Registered Operations Manager are kept up to date on support delivery, achievements, concerns or issues within the support package.

Line Management

• To act as line manager to Support Workers.

• To complete regular supervisions and observations of the staff being line managed.

• To provide support, guidance and training to staff being line managed, as required.

• To act as a role model and lead by example.

• To communicate clearly and effectively with staff teams at all times.

• To work alongside our Recruitment team to recruit Support Workers based on individual needs and preferences.

• To brief and train Support Workers in individuals’ specific needs.

What benefits will you receive?

• A contract that works for you; permanent 40 hours per week
• Paid Annual Leave; 5.6 weeks annual leave, increases with length of service
• Company Pension
• Enhanced Maternity Leave; eligibility based upon length of service
• Retirement Package; eligibility based upon length of service
• Death in Service Benefit; eligibility based upon length of service
• Cash Health Care Plan; eligibility based upon length of service
• Employee Assistance Programme; access to a free service providing a wealth of support and knowledge around financial, mental and physical wellbeing.
• Access to Continuous Professional Development; funded NVQ courses, Positive Behaviour Support Certification, inhouse professional development led by allied professionals
• Paid Enhanced DBS check
• Colleague Referral Scheme – £200 incentive bonus (T&C’s apply)
• Blue Light discount card; giving you BIG discounts at major retailers
• Employee of the quarter scheme; highlighting excellence in our business

Who are Keyfort Group? Keyfort Group deliver packages of care and support to individuals with a range of conditions and disabilities. Our support is person-centred, we only work with people if we think we can provide great care not based on their disability. We have experience of working with people with a brain injury, neurological condition, learning disabilities, spinal injuries, physical and mental health needs.

KEYFORT Group Ltd are committed to Safeguarding and protecting Adults and Children.

We welcome applications from all areas of the community and, welcome the opportunity to find out more about what you could bring to KEYFORT.