This position has a “genuine occupational requirement” covered under the Sex Discrimination Act 1975, therefore only female applicants can be considered

** Please be advised that this position does not offer UK Visa sponsorship. Applicants must have the legal right to work in the UK at the time of application **

Vacancy Job Title; Support Worker

Vacancy Location; Rowlands Gill (NE39), Gateshead

Salary / Rate of Pay; £12.25 increasing to £12.75 from April 2026.

Contract; Permanent / Part Time: 26 hours – if you are needing full time hours, we would be able to support with this however, it would involve cross working on another case in the NE. We have opportunities within South Tyneside, Gateshead and Newcastle.

Shift pattern(s) available; 13-hour support sessions, on a rolling rota across Monday to Sunday – 8am to 9pm or 8pm to 9am

Essential; Driver / Automatic – you must be confident driving a wheelchair adapted van.

Person Specific Information;

We are looking to add to a support team of a lady living with a long-term health condition, Spinal Muscular Atrophy. Support will include moving and handling, as well as personal care, light household duties. While she requires 24/7 assistance, she is highly independent in her decision-making and values being in control of her own life.

This is a fantastic opportunity to join a dedicated team helping this lady to care for her own young family. Alongside her, there will be Personal Assistants providing 24/7 care for her baby. Although your role will not involve direct, hands-on care for the baby, you will be supporting with the equipment used by the Personal Assistants to ensure everything runs smoothly.

Clear communication and teamwork will be at the heart of this role. You will work closely with the lady to make sure support is consistent, respectful, and person-centred.

You will receive full, comprehensive training to give you the skills and confidence needed, including specialist clinical training provided by our RGN / Clinical Educator.

Who Would Be a Great Match?

You’ll be a brilliant fit for this case if you are:

• Talkative, patient, fun and outgoing
• Genuinely interested in building a meaningful relationship with the lady, especially with her family and friends who are integral to her daily life, and people she sees and interacts with on a daily basis

Values That Matter

Support for this lady must always be:

• Person-led and empowering
• Respectful of their wishes
• Communication preferences and routines

Experience in health or social care is helpful but not essential – the right person is more important than the perfect CV.

What benefits will you receive?

• A contract that works for you; fixed hour contract for part or full time hours, or a more flexible Zero hour contract
• Paid Annual Leave; 5.6 weeks annual leave(pro-rata for part time) if you are on a fixed hours contract or, for those who choose our flexible zero hour contract, you will accrue12.07% on all hours worked. Funds can be drawn at your discretion.
• Training, Mentoring and Shadowing programmes; inhouse with our own RGN, Occupational Therapist and trained Psychologists
• Double Pay for bank holiday working
• Paid Enhanced DBS check
• Free access to Employee Assistance Programme; to support health and mental wellbeing
• Colleague Referral Scheme – £200 incentive bonus (T&C’s apply)
• Blue Light discount card; giving you BIG discounts at major retailers
• Employee of the month scheme; winners receive a monetary voucher

Who are Keyfort Group? Keyfort Group deliver packages of care and support to individuals with a range of conditions and disabilities. Our support is person-centred, we only work with people if we think we can provide great care not based on their disability. We have experience of working with people with a brain injury, neurological condition, learning disabilities, spinal injuries, physical and mental health needs.

 Our commitment to equality, diversity and inclusion

KEYFORT Group is committed to creating an inclusive and supportive workplace. We actively welcome applications from people of all backgrounds, communities and lived experiences, including those from under-represented groups.

We are committed to making reasonable adjustments throughout our recruitment process and employment, to ensure everyone can perform at their best.

Next Stage
All applications will be assessed against the role requirements. Candidates who are successful at this stage will be invited to share their interview availability. If you have not heard from us within 7 days of the advert closing date, unfortunately on this occasion you have not been successful.