Our Services


All of the people we support who have nursing needs have their care packages overseen by a Registered Nurse who trains the Support Workers or Healthcare Assistants.

What can we do?

We have experience working with people with a lot of different complex needs including people with Motor Neurone Disease, Muscular Dystrophy, spinal injuries and brain injuries. We can support people with their tracheostomy, PEG care, complex moving and handling and bowel therapy.

The support can include support to live at home as well as community access and social activities. 

Our service delivers; 

  • 24-hour care 
  • Waking night support
  • Social activities inside and outside of the home. 

What can you expect from us?

You can expect our service to work with a person centred and strengths-based approach in mind. 

The people we support can expect to:

  • Have a good care experience. 
  • Feel involved with their care at all times. 
  • Receive care and support which improves or maintains their wellbeing. 
  • Receive a service which develops independence and achievement 

Depending on the nature of the support requested, we will work with people and their next of kin to set goals and outcomes for the support which will be reviewed regularly.

We use digital technology in all aspects of our support delivery. From staff planning to documenting the person’s progress. 

Our specialist team

We employ a specialist team including Case Managers, Safeguarding Leads, Registered Nurses and Clinical Leads.

Our supporting staff are assigned to bespoke packages of care and support. This helps the person being support to build relationships and be assured needs are being met.

When we set up the persons support, we can provide specialist training from our Registered Nurse (Nursing Skills) or Clinical Lead. 

Next steps

Our support is usually funded by the local authority, NHS, personal health budgets private solicitors or case managers or through direct payments.

Once we receive a referral, we will arrange an initial assessment at the person’s home or wherever best suits the individual. During this visit we will explore the person’s support needs and what their preferences are. 

Fore more information contact us at enquiries@keyfortgroup.co.uk or call is on 0191 4911735.

“I can approach anything now safe in the knowledge I’ve got Sandy with me”

It can be difficult identifying what support is needed for you or your loved one. Find out more about the people we support and how it’s made a difference to their lives in the case studies below.

read more case studies

We are the provider of choice for support and training needs


People that we’ve provided specialist care for


Dedicated members of staff


Days a year we’re available for our clients


Industry awards we’ve been proud to win