My role at KEYFORT:

My role at KEYFORT is a Resource Administrator. Some of the key aspects of my role include maintaining and monitoring schedules, ensuring safe and sufficient staffing levels in line with CQC guidance, and acting as the first point of contact for frontline staff, the people we support and their families.

Previous Experience / Background:

After graduating from university in 2022, I became a Support Officer at Thriving Together Northumberland; a branch of Citizens Advice Northumberland which aimed to bring the VCSE sector together to make a positive impact on the lives of Northumberland Residents. This gave me a real passion for making a difference in other peoples’ lives.

After that, I was a Compliance Administrator for 2 years at a software company. There, I gained skills in multiple software systems, GDPR training delivery, data event management and liaising with key stakeholders.

One fun fact about me:

I normally go by Cate and I have a freelance baking business called Cate’s Bakes!